WebFeb 26, 2024 · Taking photographs will protect you in the event eBay buyer damaged item and wants refund. 9. Keep Good Communication With Your Buyer. Always, always be nice! Whenever I get a return request, I always send a message to the buyer apologizing for any inconvenience and then I take the approach to get information so I can help them. WebHere's how: Locate the order in Seller Hub. From the dropdown menu, select Send refund. Choose a reason for the refund. Specify a refund amount for the item or for the order. Enter the desired refund amount, and select Send refund. You'll get an email confirming that the refund has been initiated, and another email once the refund is complete.
How Long Does an eBay Buyer Have To Request a …
WebYou can issue full or partial refunds for items in Seller Hub or My eBay up to 90 days after the original transaction. Here's how: . From the dropdown menu, select Send refund. Choose a reason for the refund. Specify a refund amount for the item or for the order. Enter the desired refund amount, and select Send refund. WebJan 31, 2024 · An eBay buyer who wants to return an item they ordered—or worse, one who wants a refund without returning it—is always a pain. However, returns and refunds are part of the business. Knowing how to handle even the most unusual requests will help you keep your stress low and your feedback score high. Give yourself more time to relax. pitch catch ultrasonic
How to handle a return request as a seller eBay
WebDec 24, 2024 · Some sellers use a restocking fee to account for the inconvenience of a return. If the dispute is based on INAD (item not as described), the seller will always pay return shipping and the restocking fee does not apply. Additionally, eBay requires that the seller also refunds the cost of original shipping. INADs are costly and should be avoided. Webto ensure you get exactly what you want. Get the item you ordered or your money. back—it’s that simple. It’s automatic and covers your purchase price plus original … WebIf a buyer returns an item, it should be returned in the same condition in which it was received, and it should include all items that were in the original package. If the returned item is used, damaged, or missing any parts, or is damaged during return shipping because it wasn't packaged correctly, some sellers might provide a partial refund ... pitch cargo